Legal Information

Privacy Policy

At Shivdhwaj Tradecorp, we respect your privacy and are committed to protecting the personal and business information you share with us.

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Your Privacy Matters

This Privacy Policy explains how Shivdhwaj Tradecorp collects, uses, stores, and protects information when you visit our website, contact us, submit an enquiry, or engage with us for business purposes.

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Privacy Policy

About This Privacy Policy

This Privacy Policy applies to information collected through the Shivdhwaj Tradecorp website and through related communications initiated through our website.

Shivdhwaj Tradecorp may collect information from prospective customers, buyers, suppliers, business partners, visitors, and other individuals who interact with our business.

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Information

Information We Collect

Depending on how you interact with us, we may collect the following information.

A. Information You Provide

When you contact us, request a quotation, submit an enquiry, or communicate with us, we may collect:

  • Full name
  • Company or organization name
  • Job title or designation
  • Email address
  • Phone or WhatsApp number
  • Country and city
  • Business address
  • Shipping or delivery information
  • Product requirements
  • Quantity and specification requirements
  • Payment or transaction-related information where necessary
  • Any other information you voluntarily provide

B. Business and Transaction Information

When you enter into a business relationship with Shivdhwaj Tradecorp, we may collect information necessary to process the transaction, such as:

  • Purchase order details
  • Product specifications
  • Shipping information
  • Billing information
  • Import/export documentation
  • Customs-related information
  • Delivery information
  • Business registration details
  • Information required for regulatory compliance

We collect only information reasonably necessary for the relevant business purpose.

C. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the website configuration and technologies we use.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location derived from IP address
  • Pages visited
  • Time spent on the website
  • Referring website
  • Website interaction information
  • Date and time of access

This information may be used to understand website performance, security, and visitor behaviour.

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Website Technology

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better visitor experience.

Cookies may be used for purposes such as:

  • Essential website functionality
  • Website analytics
  • Performance monitoring
  • Security
  • Remembering preferences
  • Understanding visitor interactions

You may be able to control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

Where required by applicable law, we may request appropriate consent before using non-essential cookies or similar technologies.

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Data Usage

How We Use Your Information

Shivdhwaj Tradecorp may use collected information for legitimate business purposes, including:

  • Responding to enquiries
  • Providing product information
  • Preparing quotations
  • Communicating with prospective buyers
  • Processing orders
  • Managing business relationships
  • Arranging shipments and deliveries
  • Preparing required documentation
  • Verifying business information
  • Providing customer support
  • Improving our website and services
  • Maintaining website security
  • Preventing fraud or misuse
  • Complying with applicable laws and regulations
  • Sending business-related communications
  • Conducting internal business administration

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

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Communication

Marketing Communications

Where permitted by applicable law, Shivdhwaj Tradecorp may send business-related communications such as:

  • Product updates
  • New product availability
  • Export opportunities
  • Company announcements
  • Business offers
  • Industry-related information

You may request to stop receiving non-essential marketing communications at any time by contacting us or using an available unsubscribe option.

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Information Sharing

How We Share Information

Shivdhwaj Tradecorp does not sell or rent your personal information to third parties.

We may share information where reasonably necessary with trusted parties involved in providing our services, including:

  • Shipping and logistics providers
  • Freight forwarders
  • Customs and clearance agents
  • Inspection and certification agencies
  • Banking and payment service providers
  • Technology and website service providers
  • Professional advisers
  • Legal or regulatory authorities
  • Government agencies where required

Information will only be shared where reasonably necessary for the relevant business purpose, legal obligation, or legitimate interest.

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International Business

International Data Transfers

Because Shivdhwaj Tradecorp conducts international business, information may be communicated to or processed by service providers, business partners, logistics providers, or other parties located outside India.

Where information is transferred internationally, we will take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable privacy and data-protection requirements.

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Protection

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal and business information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

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Information Retention

Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to enquiries
  • Maintaining business records
  • Completing transactions
  • Meeting legal or regulatory obligations
  • Resolving disputes
  • Enforcing agreements
  • Maintaining appropriate financial and accounting records

The retention period may vary depending on the type of information and the purpose for which it is used.

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Your Rights

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Object to certain types of processing
  • Request information regarding how your data is used

Requests may be subject to applicable legal requirements and reasonable verification procedures.

To exercise an applicable privacy right, please contact us using the details provided below.

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External Services

Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

These may include services used for:

  • Website analytics
  • Hosting
  • Forms
  • Communication
  • Payment processing
  • Social media
  • Marketing
  • Website security

Third-party websites and services operate according to their own privacy policies and terms.

Shivdhwaj Tradecorp is not responsible for the privacy practices of third-party websites that we do not control.

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Protection

Children's Privacy

Our website and services are intended primarily for businesses, professionals, and adult users.

We do not knowingly collect personal information from children for the purpose of providing our business services.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

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Export Business

Business and Export Documentation

As an international export business, Shivdhwaj Tradecorp may be required to collect and process information contained in commercial and regulatory documents.

Such information may be necessary for:

  • Export documentation
  • Customs procedures
  • Shipping
  • Product certification
  • Regulatory compliance
  • Banking and payment processing
  • International trade requirements

We may retain such information for the period required by applicable laws, regulations, accounting requirements, or legitimate business purposes.

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Security

Data Breaches and Security Incidents

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident.

Where required by applicable law, we may notify affected individuals or relevant authorities.

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Policy Updates

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices
  • Website functionality
  • Technology
  • Applicable laws
  • Privacy requirements

When we make changes, the updated policy will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

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Get In Touch

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.

Shivdhwaj Tradecorp

Location: Ahmedabad, Gujarat 382421
Email: shivdhwajtradecorp@gmail.com
Phone: +91 63524 56609
Website: https://shivdhwajtradecorp.com/
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Privacy Enquiries

For privacy-related enquiries, please use the subject line: “Privacy Request – Shivdhwaj Tradecorp”

We will review and respond to requests within a reasonable period, subject to applicable law and verification requirements.

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